Being a Good Listener
Worried About Someone?
You Can Help
Crisis Help Emergencies 999 Samaritans 116 123 Breathing Space 0800 83 85 87 NHS 24 111
If you are worried about someone see below for information on what to do and how to get help.
Dial 999 and ask for an ambulance or take the person to A&E.
Keep the person safe and do not leave them alone unless it is safe to do so.
If the person is drinking or taking drugs, try to get them to stop.
Keep yourself safe. Move to a safe distance if necessary.
Perform First Aid if needed and it is safe to do so.
Take all signs of distress seriously, even if the person seems to be leading a normal life.
Ask the person what is troubling them.
Let them know you care.
Encourage the person to talk; and listen to them without judging.
Call Breathing Space 0800 83 85 87 or Samaritans 116 123.
If a young person, call Childline 0800 1111.
If someone is at risk of harm you may need to break confidentiality.
In a work situation you should adhere to relevant reporting procedures.
Breathing space has more info if you're worried about someone.
999 Samaritans Breathing Space NHS 24